NICABM – Practical Skills for Working with an Angry Client

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NICABM – Practical Skills for Working with an Angry Client

How to Work with a Client Who is Hostile and Critical

Skills for Working with Some of the Most Challenging Clients We See

When a client struggles with anger, it can affect their judgment and create even more barriers to their healing.

And when a client’s hostility and criticism is directed at you – that can be one of the most painful aspects of being a practitioner.

But to help our clients effectively resolve their anger, we have to look at the crucial role of the subcortical brain and how it affects reactivity. We need to know how anger leaves a lasting imprint on a client, and why it is associated with the same neural pathways as addiction.

That’s why we’ve brought together 20 of the greatest minds in our field to help us focus on more targeted interventions for clients with anger.

Practical Skills for Working with a Client’s Anger

Five Skills to Immediately Defuse Anger
Marsha Linehan, PhD      Stephen Porges, PhD
Kelly McGonigal, PhD      Bill O’Hanlon, LMFT

• An emergency technique to halt a client’s rapidly escalating anger
• The one skill that stops rising anger so you can problem-solve
• One subtle tweak to a breathing exercise that can bring down a client’s arousal state

How to Help Your Client Release “Stuck” Anger
Peter Levine, PhD      Pat Ogden, PhD

• How to create new experiences that override a client’s anger
• Rage vs. collapse: how to help a client integrate two incompatible parts of their anger

Strategies To Help Your Clients Stay Engaged With Their Anger
Marsha Linehan, PhD      Joan Borysenko, PhD
Bill O’Hanlon, LMFT

• The one crucial idea you need to “sell” to your angry clients
• The powerful “Fact Check” that can stop anger in its tracks
• The one question that shifts a client from reactive to reflective

Why Anger Can Become an Addiction – And How to Help Clients Break Free
Rick Hanson, PhD            Steven Hayes, PhD            Joan Borysenko, PhD
Kelly McGonigal, PhD      Ron Siegel, PsyD

• The one emotion that looks identical to anger in the brain
• The deep connection between temperament and the immune system
• Why clients with depression may have a greater addiction to expressions of anger

How to Approach the Rageful Parts of Trauma-based Anger
Pat Ogden, PhD      Bessel van der Kolk, MD      Ron Siegel, PsyD

• Why the subcortical brain can dominate the way trauma survivors express anger
• Why we may need to be more concerned with a non-hostile client
• Why most “anger management” training fails

How to Help Clients Overcome the Main Fear That Drives Hostility
Sue Johnson, EdD      Dan Siegel, MD
Ron Siegel, PsyD      Joan Borysenko, PhD

• The one deep-rooted fear that fuels most anger in relationships
• How to pull an angry client back in when they shut down in a relationship
• How to work with a client’s core vulnerability that drives the fear-anger cycle

What Can Go Wrong When Working with Angry Couples
Ellyn Bader, PhD      Stan Tatkin, MFT

• One strategy to help expand a client’s empathy for their partner
• How your opening question to an angry couple could actually be lighting their fuse
• How to work with the narcissism that can block a client’s ability to empathize

How to Work with an Angry Client Who Is Critical of You
Zindel Segal, PhD      Linda Graham, MFT      Sue Johnson, EdD
Stan Tatkin, MFT      Bill O’Hanlon, LMFT

• Practical strategies to help you stay centered when facing criticism
• The “Compassionate Barrier” skill, and how it can keep you connected in a session
• One way to defuse a client’s anger in mandated therapy

Two Ways to Work With a Passive-Aggressive Client
Rick Hanson, PhD      Zindel Segal, PhD

• How to slow down a client’s escalating anger to allow for more awareness
• How to reframe a client’s sense of disappointment to help them see progress in their healing
• A nuanced strategy for working with a narcissistic client who challenges your clinical abilities

Register Here

and get 9 videos, audios, transcripts, plus 4 bonuses to help you work more effectively with a client’s anger

“That skill that I’ve learned has really been so invaluable and it really turned the corner with a lot of clients.”
— Karen MacKenzie, LICSW —

For This Short Course on Practical Skills for Working with a Client’s Anger, We Brought Together the Top Experts in the Field

BESSEL VAN DER KOLK, MD
Neuroscientist and Professor of Psychiatry at Boston University Medical School. Author of The Body Keeps the Score: Brain, Mind, and Body in the Healing of Trauma.

MARSHA LINEHAN, PHD
Creator of Dialectical Behavior Therapy (DBT); Professor of Psychology, Adjunct Professor of Psychiatry and Behavioral Sciences at the University of Washington and Director of the Behavioral Research and Therapy Clinics.

PETER LEVINE, PHD
Founder of Somatic Experiencing; Author of Trauma and Memory: Brain and Body in a Search for the Living Past: A Practical Guide for Understanding and Working with Traumatic Memory.

RICHARD SCHWARTZ, PHD
Founder of Internal Family Systems (IFS) and The Center for Self Leadership.

STEPHEN PORGES, PHD
Developer of Polyvagal Theory; Distinguished University Scientist at the Kinsey Institute at Indiana University Bloomington and Research Professor in the Department of Psychiatry at University of North Carolina Chapel Hill.

SUE JOHNSON, EDD
Creator of Emotionally Focused Therapy (EFT); Founder and Director of the International Centre for Excellence in Emotionally Focused Therapy.

PAT OGDEN, PHD
Pioneer in Somatic Psychology; Founder and Director of Sensorimotor Psychotherapy Institute (SPI); Co-founder of the Hakomi Institute; Author of Sensorimotor Psychotherapy: Interventions for Trauma and Attachment.

SHELLY HARRELL, PHD
Licensed psychologist specializing in multicultural and community psychology; Professor of Psychology in the Graduate School of Education at Pepperdine University.

DAN SIEGEL, MD
Executive Director of the Mindsight Institute; Co-Director of UCLA’s Mindful Awareness Research Center; author of Mindsight: The New Science of Personal Transformation and The Mindful Therapist: A Clinician’s Guide to Mindsight and Neural Integration.

RICK HANSON, PHD
Senior Fellow of the Greater Good Science Center at UC Berkeley; New York Times bestselling author of Hardwiring Happiness and Buddha’s Brain.

STEVEN HAYES, PHD
Creator of Acceptance and Commitment Therapy (ACT); Nevada Foundation Professor at the Department of Psychology at the University of Nevada, Reno.

JOAN BORYSENKO, PHD
Founder of Mind/Body Health Sciences LLC; Author of New York Times Bestseller Minding the Body, Mending the Mind.

ELLYN BADER, PHD
Co-creator of The Developmental Model of Couples Therapy; Co-director of The Couples Institute.

ZINDEL SEGAL, PHD
A founder of Mindfulness-Based Cognitive Therapy (MBCT); Professor of Psychology at the University of Toronto.

RON SIEGEL, PSYD
Assistant Professor of Psychology, part time, Harvard Medical School; Author of The Mindfulness Solution: Everyday Practices for Everyday Problems and Sitting Together: Essential Skills for Mindfulness-Based Psychotherapy.

LAUREL PARNELL, PHD
Leading expert in Eye-Movement Desensitization and Reprocessing (EMDR); Author of Attachment-Focused EMDR: Healing Relational Trauma.

KELLY MCGONIGAL, PHD
Health psychologist and lecturer at Stanford University; Author of The Upside of Stress: Why Stress Is Good for You and How to Get Good At It and The Willpower Instinct: How Self-Control Works, Why It Matters, and What You Can Do to Get More of It.

BILL O’HANLON, LMFT
Co-developer of Solution-Oriented Therapy; Psychotherapist, speaker, and author of Do One Thing Different: Ten Simple Ways to Change Your Life.

STAN TATKIN, PSYD, MFT
Founder of the PACT Training Institute and developer of a Psychobiological Approach to Couple Therapy (PACT).

LINDA GRAHAM, MFT
Author of Bouncing Back: Rewiring Your Brain for Maximum Resilience and Well-Being; Seasoned clinician and life coach.

Course Director

Ruth Buczynski, PhD
Dr. Ruth Buczynski is a licensed psychologist and founder and president of The National Institute for the Clinical Application of Behavioral Medicine (NICABM). NICABM helps physicians, nurses, psychologists, social workers, and counselors – practitioners who have some of the most significant and life-changing missions on the planet – provide cutting-edge, research-based treatment strategies to their patients. For more than 25 years, NICABM has offered accredited training and professional development programs to thousands of practitioners worldwide.

Here’s What You’ll Get:
Everything is yours to keep forever in your professional library

• Downloadable videos so you can watch at your convenience, on any device
• Audio recordings you can download and listen to at home, in the car, at the gym or wherever you like
• Professionally-formatted transcripts of the sessions, to make review and action simple
• Three downloadable bonus videos to help you work more effectively with feelings of “never good enough”
• Get 4 Bonuses That Give You Even More Strategies for Working with a Client’s Anger

Bonus 1
Working with a Client’s Inner Processes to Address Anger
Richard Schwartz, PhD
A direct negotiation strategy for reducing a client’s anger
How one Vietnam vet transformed his “Internal Monster”

Bonus 2
An EMDR Approach to Anger
Laurel Parnell, PhD
How bilateral stimulation acts as an anger “metabolizer”
Two strategies for resourcing clients who feel powerless
How to get the anger-reducing benefits of EMDR without eye movements

Bonus 3
Why Forgiveness Work is Especially Effective With Anger
Shelly Harrell, PhD      Bill O’Hanlon, LMFT
Joan Borysenko, PhD      Kelly McGonigal, PhD
One crucial change that can help clients forgive instead of lashing out
How to help a client open up to change while accepting others’ rigidity
How to reframe forgiveness so that clients are more willing to try it

Bonus 4
Case Study: How Feelings of Anger and Love Physically Affect Us
Shelly Harrell, PhD      Joan Borysenko, PhD
The crucial reason we need to find compassion for the hostile client in our session
Why hostility requires a different approach from anger

Starting Today, This Program Can Change the Way You Practice

. . . some dare to go the extra journey to research and educate
“These NICABM series keep me afloat, in touch, on track, well trained in my field, and more personally healthy. The best aspect, though, is that I feel validated and comforted knowing that some dare to go the extra journey to research and educate, so I can walk the path to health, and can share with others.”

Mary Corsello-Vilcheck, LCSW
Midlothian, VA

I benefit, my practice benefits, and most important my clients benefit . . .
“I live in Nova Scotia and have limited travel funds at the university at which I work. The series provided by NICABM gives me the rare opportunity to listen to the leaders in the field. As a result, I learn valuable information that would not otherwise be available to me. I benefit, my practice benefits, and most important my clients benefit from the knowledge and wisdom I gain from the series.”

David Mensink, PhD Counseling Psychology, Psychologist
Halifax, Nova Scotia, Canada

Why the Transcript Is Essential:

• The transcript makes it easy to go back and double check concepts, citations and names that are mentioned
• We put in a table of contents to make it easy for you to find the exact part of the session you need
• Having the concepts already written allows you to take notes on how you’re going to use the ideas rather than transcribing the ideas
• Some people simply learn better by reading than by listening or watching
• You will be able to print out and share techniques presented in the session with your patients

• Frequently Asked Questions:

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     • Delving into the heart of the matter – quality. Acquiring the course directly from the sale page ensures that all documents and materials are identical to those obtained through conventional means. However, our differentiator lies in going beyond personal study; we take an extra step by reselling. It’s important to note that we are not the official course providers, meaning certain premium services aren’t included in our package:
       • No coaching calls or scheduled sessions with the author.
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       • No entry to the author’s exclusive membership forum.
       • No direct email support from the author or their team.

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