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Katelyn Bourgoin – Customer Camp – Clarity Call Cheatsheets

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Description

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Katelyn Bourgoin – Customer Camp – Clarity Call Cheatsheets

Clarity Call Cheatsheets

Get explosive clarity about what works with any audience, fast

Contents

đź“Ť START HERE

  • Welcome Message From Katelyn
  • Download All Cheatsheets
  • A Quick Question…

1. QUICK START GUIDE

  • Clarity Calls Quick Start Guide4.55 MB

2. INTERVIEW REQUEST TEMPLATES

  • Interview Request Templates875 KB
  • EDITABLE Interview Request Templates (Word)1.45 MB
  • EDITABLE Interview Request Templates (Google Doc)
  • Pre-Screen Survey Example & Walkthrough

3. INTERVIEW SCRIPTS

  • Interview Scripts114 KB
  • EDITABLE Interview Script (Word)223 KB
  • EDITABLE Interview Script (Google Doc)

4. NOTE TAKING TEMPLATE

  • Note Taking Template Walkthrough
  • Note Taking Template56.7 KB

5. INTERVIEW SUMMARY

  • Interview Summary Template382 KB
  • EDITABLE Interview Summary (Word)219 KB
  • EDITABLE Interview Summary (Google Doc)

6. BUYING JOURNEY MAPPING

  • Mapping the Buying Journey Cheatsheet16.5 KB
  • Case Study: Casper Mattress

BONUS RESOURCES
Here are some additional resources to help you to master your 1:1 interviews and take action on what you learn

  • 🆕 Intro to Trigger Technique Framework
  • Buying Journey Walkthrough
  • Buyer Journey Interview (Peloton) with Bob Moesta
  • Buying Journey Interview (Herman Miller Desk Chair)
  • Buying Journey Interview (Spin Cleats)
  • Copyhacker’s Voice Of Customer Webinar
  • Customer Ranking Scorecard

BONUS PERSONA TEMPLATE

  • Here’s a special bonus persona template
  • Editable Buyer Persona Template1.18 MB
  • EDITABLE Persona Template (Google Doc)

BONUS JTBD RESOURCES

  • Quick Intro to Jobs To Be Done
  • How to Write a Job Statement
  • Frequently Asked Questions:

    1. Innovative Business Model:
      • Embrace the reality of a genuine business! Our approach involves forming a group buy, where we collectively share the costs among members. Using these funds, we purchase sought-after courses from sale pages and make them accessible to individuals facing financial constraints. Despite potential reservations from the authors, our customers appreciate the affordability and accessibility we provide.
    2. The Legal Landscape: Yes and No:
      • The legality of our operations falls into a gray area. While we lack explicit approval from the course authors for resale, there’s a technicality at play. When procuring the course, the author didn’t specify any restrictions on resale. This legal nuance presents both an opportunity for us and a boon for those seeking budget-friendly access.
    3. Quality Assurance: Unveiling the Real Deal:
      • Delving into the heart of the matter – quality. Acquiring the course directly from the sale page ensures that all documents and materials are identical to those obtained through conventional means. However, our differentiator lies in going beyond personal study; we take an extra step by reselling. It’s important to note that we are not the official course providers, meaning certain premium services aren’t included in our package:
        • No coaching calls or scheduled sessions with the author.
        • No access to the author’s private Facebook group or web portal.
        • No entry to the author’s exclusive membership forum.
        • No direct email support from the author or their team.

      We operate independently, aiming to bridge the affordability gap without the additional services offered by official course channels. Your understanding of our unique approach is greatly appreciated.

    Refund is acceptable:

    • Firstly, item is not as explained
    • Secondly, Item do not work the way it should.
    • Thirdly, and most importantly, support extension can not be used.

    Thank you for choosing us! We’re so happy that you feel comfortable enough with us to forward your business here.

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