Victor Cheng – Ultimate Consultant Toolkit – Managing Clients & Engagements

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Victor Cheng – Ultimate Consultant Toolkit – Managing Clients & Engagements

Clients are the lifeblood of the consulting business. As a result, your ability to manage clients will make or break your career in consulting.

When I was at McKinsey, I was in the top 10% of my class globally. I was nowhere close to the smartest 10%. McKinsey has some really smart people!  However, I received the feedback that my client management skills were excellent. Though I was 22 years old at the time, I had the demeanor, gravitas, and interpersonal skills of someone twice my age. Because of this, the most difficult of clients came to trust me — and THAT is a vital outcome in a consulting career.

When clients see you as a trusted advisor, they ask you (and your firm) back for repeat engagements. This is good for your firm and your career.  If you are in your first few years in consulting, and a client refuses to hire McKinsey unless YOU are on the team, this bodes well for your career.  This happened in my second year at McKinsey and was likely one of the biggest factors in my being perceived as a rising star within McKinsey.

To understand how to earn a client’s trust, you must understand a client’s world from THEIR (not your) perspective.  In my Ultimate Consultant Toolkit: Managing Clients & Engagements, I include over a dozen audio and video tutorials on developing a superior skill level in managing clients — including C-Level, senior clients, and difficult clients. My Toolkit will teach you what you need to know to understand a client’s world from their perspective, so you can effectively manage your engagements and ultimately become their trusted advisor.

About my Ultimate Consultant Toolkit:  This Toolkit is a smaller, more concise version of the Ultimate Consulting Toolkit that I previously offered — really the core skills you need to have for consulting.  It includes 13 modules + 1 bonus module in mp4 video or mp3 audio:

• Module 1 – C-Level Mindset 
  Understanding the Mindset of C-Level Clients, and in particular How to Present to Them
• Module 2 – Difficult Clients 
  How to Work with Difficult Clients & Establishing First Time Client Relationships
• Module 3 – First 7 Days of Analysis 
  The First 7 Days of Analysis on an Engagement
• Module 4 – Influence with Senior Clients
  How to Be Influential with Clients, Specifically Senior Level Clients
• Module 5 – Sell Anything 
  How to Sell Anything to Clients — Ideas, Recommendations, or Engagements
• Module 6 – Insight on Insights
  The Insight to Insights — The Secret of the Research Interview
• Module 7 – Strategy to Implementation 
  Implementation Projects — Transition from Strategic Ideas to Execution
• Module 8 – Restructuring Costs 
  Cost Cutting, Layoffs & Restructurings – Key Concepts & Tools
• Module 9 – Managing People 
  How to Manage People in Consulting & Industry
• Module 10 – Think Like a CEO 
  How to Think Like a CEO (so You can Advise a CEO)
• Module 11 – Psychology of Influence
  Understanding the Psychology of Influence
• Module 12 – Organizational Structures 
  Organizational Structures & Re-Designs — Why CEOs Worry & Key Tradeoff Considerations
• Module 13 – M&A Strategic Fit
  Assessing Strategic Fit in Real Life Mergers & Acquisitions
• Module 14 – Post Consulting Careers (Bonus Module)
  Life After Consulting: A Look at Post Consulting Careers

Each video is approximately one hour, resulting in over 14 hours of audio/video instruction total. In addition, transcripts for each of the 14 modules are included in pdf format.

Practical Details:

• We use industry-standard Mp4, Mp3, and Adobe Acrobat pdf files that can be used across all major computing platforms.

Frequently Asked Questions:

1. Innovative Business Model:
   • Embrace the reality of a genuine business! Our approach involves forming a group buy, where we collectively share the costs among members. Using these funds, we purchase sought-after courses from sale pages and make them accessible to individuals facing financial constraints. Despite potential reservations from the authors, our customers appreciate the affordability and accessibility we provide.
2. The Legal Landscape: Yes and No:
   • The legality of our operations falls into a gray area. While we lack explicit approval from the course authors for resale, there’s a technicality at play. When procuring the course, the author didn’t specify any restrictions on resale. This legal nuance presents both an opportunity for us and a boon for those seeking budget-friendly access.
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   • Delving into the heart of the matter – quality. Acquiring the course directly from the sale page ensures that all documents and materials are identical to those obtained through conventional means. However, our differentiator lies in going beyond personal study; we take an extra step by reselling. It’s important to note that we are not the official course providers, meaning certain premium services aren’t included in our package:
     • No coaching calls or scheduled sessions with the author.
     • No access to the author’s private Facebook group or web portal.
     • No entry to the author’s exclusive membership forum.
     • No direct email support from the author or their team.

   We operate independently, aiming to bridge the affordability gap without the additional services offered by official course channels. Your understanding of our unique approach is greatly appreciated.

Refund is acceptable:

• Firstly, item is not as explained
• Secondly, Item do not work the way it should.
• Thirdly, and most importantly, support extension can not be used.

Thank you for choosing us! We’re so happy that you feel comfortable enough with us to forward your business here.