Hans de Bruijn & Jet Pagnier – Framing Your Communication to Inspire and Convince

Description

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Hans de Bruijn & Jet Pagnier – Framing Your Communication to Inspire and Convince

About this course

In order to be effective, leaders need a high tolerance of complexity. Beyond this, they need to inform their people and the outside world of their strategies, policies and decisions. Effective leaders are often inspiring communicators – their own high tolerance of complexity helps them reduce this complexity to a concise and powerful message. This course introduces the sensemaking mindset.

Your sensemaking mindset is of critical importance in motivating others to follow and support you. Your communication ability to inspire and convince is largely dependent on the way you frame your message, and on your skills at playing the game of framing and reframing. You will learn from a large variety of (video) cases and analyze a large number of situations where leaders’ communication and sensemaking skills are tested and probed.

The course is designed so that you are introduced to communication by reviewing public figures and politicians to bring awareness to communication techniques. Then you will see the same techniques being utilized with public figures in the engineering field. This enables you to visualize how to best utilize these communication techniques in your career successfully.

Upon completion of this course you will be introduced to the sensemaking mindset, and will have learned how to use framing essentials, debating methods and pitching methods, in order to frame your communication to your team and supervisor. This will ensure that you are equipped to build winning coalitions in your own organization.

At a glance

• Subject: Business & Management
• Level: Intermediate
• Prerequisites: The course is designed for individuals who are in a leadership positions or preparing for such positions in the future. Few years’ experience in an organizational setting will be an advantage, but is not a requirement.
• Language: English

What you’ll learn

• How to apply a sensemaking mindset to derive a concise message from a complex situation
• How to use pitching methods, debating methods, and framing and reframing effectively to achieve your goals
• How to frame your ideas and plans to gain support from senior management and your teams

Syllabus

Get started with communicating effectively

Week 1. Pitching methods: Inclusive and exclusive pitching

• Inclusive and exclusive pitching

Week 2. Framing essentials

• The main characteristics of framing
• The impact of framing
• Apply on global warming

Week 3. Debating methods: Framing models for debating

• Victims, Villains and Heroes
• The 3P model – Policy, Principles and Personality
• Apply on overhead power lines
• Application of debating methods
• Leadership in practice: Managers about the communicative mindset

Week 4. Creating a dilemma: convincing stakeholders

• Sharing and transcending a dilemma
• Political oxymorons
• Creating a monopoly of emotion
• Application of creating a dilemma

Week 5. Apply to your Situation and Next Steps

• Wrap-up
• Leadership in practice: Managers about the communicative mindset
• Framing your communication

About the instructors

Hans de Bruijn: Professor of Public Administration in the Faculty of Technology, Policy and Management at Delft University of Technology

Jet Pagnier:  MA, studied Cultural Anthropology at the University of Amsterdam.

Frequently Asked Questions:

1. Innovative Business Model:
   • Embrace the reality of a genuine business! Our approach involves forming a group buy, where we collectively share the costs among members. Using these funds, we purchase sought-after courses from sale pages and make them accessible to individuals facing financial constraints. Despite potential reservations from the authors, our customers appreciate the affordability and accessibility we provide.
2. The Legal Landscape: Yes and No:
   • The legality of our operations falls into a gray area. While we lack explicit approval from the course authors for resale, there’s a technicality at play. When procuring the course, the author didn’t specify any restrictions on resale. This legal nuance presents both an opportunity for us and a boon for those seeking budget-friendly access.
3. Quality Assurance: Unveiling the Real Deal:
   • Delving into the heart of the matter – quality. Acquiring the course directly from the sale page ensures that all documents and materials are identical to those obtained through conventional means. However, our differentiator lies in going beyond personal study; we take an extra step by reselling. It’s important to note that we are not the official course providers, meaning certain premium services aren’t included in our package:
     • No coaching calls or scheduled sessions with the author.
     • No access to the author’s private Facebook group or web portal.
     • No entry to the author’s exclusive membership forum.
     • No direct email support from the author or their team.

   We operate independently, aiming to bridge the affordability gap without the additional services offered by official course channels. Your understanding of our unique approach is greatly appreciated.

Refund is acceptable:

• Firstly, item is not as explained
• Secondly, Item do not work the way it should.
• Thirdly, and most importantly, support extension can not be used.

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